Quality Assurance Director

Job Title: Quality Assurance Director

Industry Type: Hospital / Healthcare Industry

Department: Quality and Compliance

Role Category: Senior Leadership – Quality, Accreditation & Regulatory Compliance

Working Location: [Mumbai, Maharashtra)

Employment Type: Full-time / On-site

Experience Range: 15 to 25 Years (with minimum 5–8 years in a hospital quality leadership role)

Salary Range (INR): ₹35,00,000 – ₹70,00,000 per annum (depending on hospital size, accreditation level, and experience)

🎓 Education:

Bachelor’s or Master’s Degree in Healthcare Administration / Quality Management / Life Sciences / Nursing / MBBS (Mandatory)

Postgraduate Diploma in Hospital & Healthcare Management / Quality Management / NABH Assessor Certification (Preferred)

Training in ISO, Six Sigma, JCI/NABH standards is highly desirable

🔧 Key Responsibilities:

Lead the design, implementation, and evaluation of hospital-wide quality and patient safety programs

Ensure compliance with national and international accreditation standards (NABH, JCI, ISO, etc.)

Develop and review SOPs, clinical protocols, and policies to align with best practices

Conduct internal audits, quality rounds, root cause analysis (RCA), and implement corrective actions

Guide departments in performance improvement initiatives, KPIs, and benchmarking activities

Prepare and present quality reports to senior leadership, audit committees, and regulators

Facilitate training and awareness sessions on quality, safety, documentation, and infection control

Coordinate hospital accreditation and reaccreditation processes end-to-end

Monitor incident reporting, feedback mechanisms, sentinel events, and risk management frameworks

Collaborate with clinical and administrative leaders to promote a culture of continuous improvement

🛠️ Key Skills:

NABH / JCI Accreditation Expertise

Hospital Quality Management System (QMS)

Audit Planning & RCA/Corrective Action Implementation

Clinical Governance & Policy Development

Risk & Incident Management

Healthcare KPIs & Data Analysis

Documentation Control & SOP Management

Quality Training & Capacity Building

ISO 9001 / Six Sigma (Lean or Green Belt preferred)

Cross-Functional Leadership & Regulatory Liaison